Delivery Information
If for any reason you do not receive your package, we will cover the cost of the reshipment.
:: SHIPPING POLICY ::
You are responsible for providing the correct shipping details.
You are responsible for any duties or import fees.
We label all our packages as low value “Gifts” to avoid incurring import taxes.
We always make sure we check all our watches and pack our watches properly, bubble-wrapped before we ship them out.
All our products are shipped directly from our Hong Kong warehouse.
We will provide a tracking number by email and SMS.
It takes up to five days for your tracking information to appear on the shipping company’s website.
In some countries, packages may be delayed while they clear customs.
:: DELIVERY CHARGES ::
Shipping costs to each country are calculated upon checkout according to different global shipping zones.
Free shipping
United States
Zone 1- USD 25
Australia, Singapore , Malaysia, Thailand, Hong Kong, Taiwan , China
Zone 2 - USD 35
UK, Canada, France, Japan, New Zealand, Argentina
Zone 3 - USD 45
Spain, Norway, Brazil, Korea, Sweden, Russia, India, Indonesia, Pakistan, Saudia Arabia, Egpyt, Germany, Ireland , Portugal, Greece, Finland, Denmark, Iceland, Switzerland
Zone 4 - USD 55
UAE, Qatar, Turkey, Israel, Poland, Hungary, Cezch, Jordan, Chile, Slovenia, Slovkia
Zone 5 - USD 45
Netherlands , Italy , Mexico , Belgium
Zone 6 - USD 65
Choice of Courier differs from time to time.. The choice is dependent heavily on the safety of the package rather than speed.
We have the logistical network to make the best choice for our clients.
For Zone 5 Countries, we will only deliver the packages via Air Mail Registered because it will be the safest method to ship out the items due to strict customs issues.
:: DELIVERY TIME ::
EMS Express with Online Tracking Status
15-20 working days depending on destination and customs clearance
Online Tracking can track your package for you at different stages
We have NO CONTROL over the delivery after it is shipped
Customs clearance and delays may be unavoidable but there is nothing to worry about
EMS Shipping is the FASTEST and most RELIABLE
TNT/UPS/FEDEX Online Tracking
10-20 working days depending on destination and customs clearance
Generally faster than EMS Courier
We have NO CONTROL over the delivery after it is shipped
Customs clearance and delays may be unavoidable but there is nothing to worry about
For EU countries, we will use our discretion and ship out according to the frieght forwarders best advice after analysis of customs issues.
**Some packages are shipped in TOYS packages when we ship out. Please take note**
AIRMAIL REGISTERED - For Zone 5 Countries
14-28 working days depending on destination and customs clearance
Generally the safest method to enter into any country
We have NO CONTROL over the delivery after it is shipped
Customs clearance and delays may be unavoidable but there is nothing to worry about
This is the only site to check on AIRMAIL: https://intmail.183.com.cn/
**You can use this webpage: https://www.worldlingo.com/en/websites/url_translator.html to translate the web URL Air Mail Site to ENGLISH so you can understand when is the DAY of departure
We will like to emphasize that all orders undergo QUALITY INSPECTION before we pack them and ship them out. All watches are guaranteed to be in 100% BRAND NEW condition upon arrival to you.
:: ORDER PROCESSING ::
All orders are normally shipped from our warehouse within 48 to 72 hours of receipt of order. If there is a delay in your order, we will notify you by email. Delivery time will vary according to geographical location.
Some items may have longer processing times depending on the volume of orders.
Time-frames may increase during particularly busy periods.